I bought something on eBay and there is something wrong with it.

[sandblaster]

I just finished up writing this bit about what to do if you bought something on eBay and there is a problem with it.
http://www.oem-cycle.com/forum/viewtopic.php?f=74&t=292
It may take a few days to completely finish it because I want to go through the whole procedure.
I had my employee Joe buy a test item from our store with his personal account.
Then I started going screen to screen showing what to do...
There is quite a bit there already so it's worth a look.

[Polar-Bus]

Great job and superbly structured post with graphics! Wish i could do that!

[sandblaster]

You can do it.
Go to any screen on your pc.
When you get the view you want, hit the "Print Screen" button on your keyboard.
The "Print Screen" button is usually a little different on different keyboards.
On my lap top it is labeled "PrtSc".
Then, open the "Paint" program that comes on any PC with a Microsoft operating system.
When the program opens hit the "Ctrl" and the "V" key at the same time.
The picture should now appear.
If it does not appear, go to the tool bar (Upper left of your screen) and click on "Edit" and then "Paste" if you are running Windows XP or older.
If you are running Windows 7 go to the tool bar (Upper left of your screen) and click on "Paste".
Now, you can edit, resize, draw lines, save it, whatever 
If you use a mac, your on your own